Practical information Our commitments

The Tourism Office of Guillestre, which will be classifies shortly as a category 2 office, is committed to :

This tourism office, classified as a 2nd category, is part of the FNOTSI network (National Federation for Tourism Offices and Visitor Centers) as well as the FROTSI network (Regional Federation for Tourism Office and Visitor Centers). This office is committed to :

Provide you with a reception area and easily accessible information.
To help you out with your holiday planning.
To provide you with a seating area.
To inform on local touristic events free of charge.
Provide free wifi access.
To display and broadcast its opening hours in at least two foreign languages.
To be open at least 240 days a year, Saturday and Sunday included during high season or during events.
To reply to all your mail/requests year round.
To ensure a permanent reception service held by a personnel who speak at least two foreign languages.
To ensure the provision of tourist maps, plans and tourist guides on paper.
To give you access to its trilingual website.
To provide a paper version of its touristic information in at least two other languages regarding:
– all touristic accommodation with the name of the establishment, the address, le email, website, telephone numbers, and ranking ;
– all historical, cultural, natural or recreational sites with their prices, opening hours, website, address and telephone numbers ;
– all events and activities ;
– all useful and emergency numbers.
To update its touristic information yearly.
To post useful and emergency numbers outside.
To be able to present the region and its touristic offers to all customers.
To treat all your claims and measure your satisfaction.
To maintain a quality policy.
To have an touristic advisor at your disposal.